Counseling Options

On-Campus Options

Let's meet face-to-face or virtually with your on-campus provider! Here are your options:

• Make an appointment by
  • completing the appointment request form
  • emailing [email protected]
• Connect with help immediately - Crisis Information

Meet the Campus Providers...

Jodi Ramberg     Christen Schoenborn    Kate Overgaard 

Community Options

• Alluma
  603 Bruce Street, Crookston, MN
  218-281-3940

Counseling Services Virtual Options

Counseling Services appointments are via Zoom for currently enrolled students. Due to licensing requirements, students must be located in Minnesota or North Dakota at the time of the session for mental health counseling and in Minnesota for psychiatric care. 

• Request an appointment for a virtual session
• Need help now?  Crisis Information

Students who would like support for their practical needs, such as financial insecurity, stressful life events or circumstances, physical health concerns, and more, may benefit from connecting with our UMN Crookston Case Manager (regardless of location).  Email [email protected] for more information.  

Meet the Campus Providers...

Jodi Ramberg     Christen Schoenborn    Kate Overgaard

TimelyCare

University of Minnesota Crookston students have FREE, 24/7 access to virtual care services with TimelyCare — the virtual health and well-being platform from TimelyCare, designed for college students. Students do not need insurance to access TimelyCare services.

• TalkNow
  24/7, on-demand emotional support to talk about anything, including anxiety, relationships, depression, and school-related stressors.
• Scheduled Counseling
  Choose the day, time, and mental health provider that works best for you. (12 visits per year)
• Health Coaching
  Develop healthy lifestyle behaviors, including nutrition, sleep habits, time management, and mindfulness.
• Self-Care Content
  Visit the Self-Care tab for 24/7 access to tools and resources, such as meditation and yoga sessions, helpful videos, and short articles from experts.

Get Started with TimelyCare

Students have access to TimelyCare services 365 days a year. That means you have access during breaks, after-hours, and any time you need support!

Get started with TimelyCare

Confidentiality is #1

At Counseling Services, we believe that trust is the foundation of healing. Your privacy is protected by strict legal and ethical standards, and we address confidentiality during your very first visit so you know exactly where you stand.

What stays between us? In almost every situation, nothing you share leaves our center without your explicit written permission. We are a confidential resource for discussing experiences with sexual harassment or discrimination based on race, orientation, or religion. Unlike many other university departments, we are exempt from mandated reporting requirements for these issues, allowing you a safe space to process your experience on your own terms.

When must we speak up? To ensure everyone’s safety, there are a few legal exceptions where we are required to share information:

• If there is a clear risk of imminent harm to yourself or others.
• If we learn about the abuse or neglect of a child or a dependent adult.

Coordinating Your Care 

If you need specialized or long-term care beyond our scope, we will help connect you with community providers. In these cases, we will ask for your written consent to share relevant information, ensuring your transition to a new provider is seamless and supported.

Counseling Services offers time-limited, goal-oriented, confidential mental health counseling and psychiatric care for currently enrolled UMN Crookston students for personal, crisis, and developmental counseling services.   Counseling Services also provides confidential consultation and referral assistance for students to community-based mental health providers.    

What is Treatable on Campus

Counseling Services works with students to address a variety of presenting concerns or problems. The list below is not comprehensive and simply reflects general guidelines. 

• Personal Concerns:  Stress, anger, loneliness, guilt, grief.
• Mild to moderate mental health issues:  Anxiety disorders, depression.
• Psychiatric Care:  Psychiatric intervention for mild to moderate mental health issues.
• Developmental concerns: Adjustment to college, life transitions, identity (e.g., personal, cultural, sexual orientation, gender identity, self-esteem).
• Relationship concerns: Romantic difficulties, interpersonal conflicts (e.g., friends, roommates, etc.), family problems.
• Substance use: Concerns related to mild or moderate alcohol or other drug use/abuse.
• Academic Concerns: Performance anxiety, perfectionism, mental health issues that affect academic difficulties, and motivation.
• Acute Trauma: Recent sexual assault, abuse, rape, harassment, other traumatic experience, and/or other related effects of trauma. 

What is NOT treatable on campus

Counseling Services strives to provide support for as many students’ mental health needs as possible. However, we are not able to provide some specialized services, resource-intensive programs, services beyond the scope of Counseling Services mission, or those that pose a conflict of interest.  As such, we do not provide:

• Telemental health care to students located outside of Minnesota or North Dakota at the time of the session.
• Services to incoming first-year students before Orientation, students who have graduated, or alumni.
• Clinical services to staff or faculty.  
• Long-term counseling.
• Assessment and documentation for service or emotional support animals or other housing accommodations (visit Disability Resource Center).
• Testing for learning disabilities or attention deficit and hyperactivity disorder (ADHD).
• Forensic evaluations.
• Neuropsychological evaluations.
• Intensive substance abuse treatment.
• Intensive outpatient treatment.
• Treatment that is required by court or probation or recommended by an attorney concerning any legal case.
• Services to students who are not medically stable or require intensive medical treatment.
• Mediation for on-campus proceedings.

Although we do not provide these services, we will assist students in accessing these resources off-campus. If you would like assistance in finding resources to meet your needs, please email us at [email protected] or connect with Case Management.