Management of Information Technology Infrastructure

Infrastructure and Operations provides day-to-day operational management of the Crookston campus information technology infrastructure, provides technical support, engages in research and development of new computing technologies, maintains and enforces IT security and policy, oversight and enforcement of critical patch management, manages user network and system access control, database administration, application development, provides co-location service for departmental servers, and works closely with the central Office of Information Technology to best leverage Enterprise resources.

Services provided

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Wired & Wireless Network and Internet Services

Network and Internet

UMN Crookston strives to provide the best in technology so that you as a student can succeed. Sometimes this technology is not easily noticed, but is often used. Our campus network is a great example of such technology, making it easy for students to access academic resources with just a click of a finger. Beyond that, our network is tied to the Internet allowing students to easily communicate and interact with instructors, friends, family, and the rest of the world.

Wired Network Usage

If you bring or plan to bring a personal network device (computer, Xbox, etc.) to campus and plan to connect it to the campus network you must comply with following criteria:

  1. Must have your network device registered with the UMC Computer Helpdesk.
  2. Must run antivirus software with current definitions and real-time scanning.
  3. Must have all security patches applied from the following vendors:
    • Microsoft (Windows Updates, MS Office Updates)
    • Adobe (Flash Player, Adobe Reader)
    • Sun (Java)
    • Apple (Quicktime, iTunes)

The Personal Computer must behave as a good network citizen on the UMN Crookston network, obeying the same rules as the campus provided notebook computers, including but not limited to respect for copyright laws, never probing or attacking other computers, and using bandwidth responsibly.

Failure to comply with above requirements will result in the network device being blocked from the campus network. The machine is also subject to be blocked if malicious behavior is demonstrated or identified by the said machine.

Wireless Network

To connect your devices to the University’s network when you are on campus, choose "eduroam" from your network options. To join, you must enter your full University email address and password.

Learn more about eduroam

Otherwise, guests may use "UMC-Visitors" wireless network for free.

Systems: File/Web Hosting, Printers, Maintenance

Infrastructure and Operations provides these services to the Crookston Campus.

  • Active Directory
  • File Servers
  • Printing
  • Network Address Management
  • Web Application Hosting


Network File Hosting
We have several options for storing files on servers. Our most popular method is using Google Drive.

Website Hosting

Network Printing

Network printers are managed centrally by Infrastructure and Operations. There are public printers available across campus for student and staff use at no per page costs. Departments who purchase network printers can also have them managed by Infrastructure and Operations. They are added to the University's directory and basic access control is provided. If you have or are planning to purchase a new network printer, please contact the Computer Help Desk to coordinate the installation.

How to add a new UMN Crookston printer

Systems Maintenance

Experiencing an outage of a University System?

Please take a look at the System Status page for any maintenance or outage updates that OIT has for their services.

System Status

Windows Updates

These are released monthly. Generally the second Tuesday of the month. For more information visit Microsoft's Security Center.

All UMN Crookston managed computers will check for updates daily. If your computer is not turned on when it is scheduled to check for updates, it will look for updates when it is turned on. You may be asked to restart during a task if this happens. There is the ability to postpone this restart. This will allow you to restart between class periods or at times when it is convenient for you.

Application Development

Application Development

For application development requests, contact Jeff Sperling, Director of Technology Support Services, for more information.