Purpose of Your Resume

The purpose of a resume is to help you quickly explain your skills, qualifications, and fit for a position. It serves as your introduction to prospective employers and can be used both as a marketing tool for landing interviews and to help you reflect on your experience and plan for future skill development.

Resume Guide 2 (Printable PDF)


Resume Example

A resume segment with sections on education, leadership, campus involvement, and work experience.

Resume Writing Basics

Employers have told us that the following core career competencies are the top skills they look for when hiring UMN Crookston graduates:

  1. Analytical & Critical Thinking
  2. Applied Problem Solving
  3. Ethical Reasoning & Decision Making
  4. Innovation & Creativity
  5. Oral & Written Communication
  6. Teamwork & Leadership
  7. Engaging Diversity
  8. Active Citizenship & Community Engagement
  9. Digital Literacy
  10. Career Management

Things to think about before writing your resume:

  1. Research the organization and the position to find out what skills/competencies and experiences are needed.
  2. Brainstorm a list of experiences you’ve had that demonstrate you have the skills for the position for which you are applying. Include any unpaid/volunteer positions. Also list the skills you developed at each of these positions.
  3. Make a list of three or four of your strongest skills that make you a good candidate for the job.
  4. Think of several accomplishments from your previous experience to illustrate each key skill.
  5. Make a list of your training and education that qualifies you for the job you want.
  6. DO NOT USE A TEMPLATE. You can use it as a guide, but DO NOT put your information into a pre-formatted template.

Resume Formatting Tips

Formatting

  • Balance text and whitespace on the page, consider one-inch margins
  • Ensure headings stand out from the rest of the text
  • Keep the resume to one page, and fill the entire page (adjust margins as needed)
  • Proofread! Ensure there are absolutely NO spelling or punctuation errors
  • Use 10-12 point font in an easily-read font (Times New Roman, Arial or Calibri)

Additional tips

  • Do not use personal pronouns such as “I” or “my”
  • Use past tense to describe past jobs and present tense for current jobs
  • Consider leaving off “average” information, such as a not-so-great job experience or GPA < 3.0
  • Revise your resume often, preferably for every position to which you apply
  • Be sure your outgoing voice mail and cell phone messages sound professional
  • Get a second opinion. Have your résumé reviewed by professional staff

Resume Content Checklist 

Heading

  • Use a larger font for your name than the rest of the text
  • Include all contact information: full name, mailing address, phone and email
  • Spell out all abbreviated words (e.g., Ave. = Avenue), with the exception of states
  • Include both a local and permanent address if moving during the application process
  • Use a professional email address (e.g. [email protected])
  • Optional: Add your LinkedIn profile address or online portfolio address 

Summary (optional section)

  • Provide concise, unique descriptions of your experiences. This is typically included at the top of the document, before the Education section. 

Education

  • Consider including all colleges attended for more than one year
  • Include the university name, degree, major, graduation date and GPA (if above a 3.0)
  • Spell out abbreviations, such as Bachelor of Arts
  • Include study abroad and any other educational experiences in this section
  • Consider ‘Relevant Coursework’ as a sub-heading, if appropriate
  • List honors and awards (Dean’s List) and scholarships in this section

Experience

  • Document all experiences from most recent to least recent that relate directly to the job, including paid and unpaid work experience, internships, research, volunteer experience, and leadership experience (student organizations). These could be separate headings (Work Experience, Internships, Research Experience, etc.) or listed under the Experience heading
  • Include organization name, city and state, position title, and dates of employment
  • Quantify experiences wherever possible
  • State your skills strongly with: Action Verb + Details + Outcome/Result
  • Right-align dates - use the same format throughout your résumé (months/year or season/year) 

Skills

  • List any language, computer, or technical skills that you have. It is best to describe your skills in the context of your work experience.

Activities/involvement

  • List activities in which you have been involved, but where you might not have had a leadership role. This includes student orga
  • nizations and intramural sports. Leadership roles are listed in the Experience section.

Develop a One-in-a-Million Resume

Write strong skills statements to:

  • Effectively communicate your experience
  • Demonstrate that you have what it takes to succeed
  • Make yourself stand out from other applicants
Action VerbDetailsOutcome/Results
  • Identify skills and core career competencies you think are necessary for this position and use action words that address those needs (e.g., “developed”, “coordinated”, “analyzed”)
  • Choose words that demonstrate responsibility (e.g., instead of “made up,” use “created” or “designed”)
  • Vary word choice to make abilities sound diverse
  • Ask yourself the following questions: Who/For Whom? What? Where? Why? How?
  • The majority of your bullet point statements should be one line
  • Most positions will have between 2-5 bullet points, with more emphasis on relevant positions
  • When possible, use numbers to quantify your skills/experience
  • Expand your concept of “results” beyond
  • Ask what difference it made: As a result of your action, what happened to you, your client and others involved?

Examples

  • Before: Responsible for supervising employees
  • After: Organized the training and supervision of 10 employees by conducting annual reviews to  guarantee quality service
     
  • Before: Answered phones
  • After: Responded to an average of 200 calls per day to solicit donations for a new charter school
     
  • Before: Customer Relations
  • After: Provided technical support for customers by using problem solving skills to alleviate their concerns
     
  • Before: Waited on tables
  • After: Managed 10 tables, using interpersonal skills to ensure customer satisfaction through prompt,  cordial service

Action Verbs for Resumes

On your resume, it’s helpful to describe your experiences as actions. This will make your resume more impactful. Check off any words that might describe the experiences or activities you did in a job, internship, or volunteer position. Words with an (*) asterisk are especially good for pointing out accomplishments.

Management/Leadership SkillsCommunication/People SkillsProblem Solving SkillsTechnical Skills
achieved
administered
analyzed
appointed
assigned
attained
authorized
chaired
considered
consolidated
contracted
controlled
converted
coordinated
decided
delegated
developed
directed
eliminated
emphasized
enforced
enhanced*
established*
evaluated
executed
expanded*
generated
handled
headed
hired
hosted
improved*
incorporated
increased
initiated
inspected
instituted*
led
managed
merged
motivated*
organized
originated
overhauled
oversaw
pioneered*
planned
presided
prioritized
produced
recommended
reduced (losses)*
reorganized*
replaced
restored
scheduled
secured
selected
streamlined
strengthened*
supervised
surpassed*
terminated
addressed
advertised
arbitrated
arranged
articulated
authored
collaborated
communicated
composed
condensed
conferred
contacted
conveyed
convinced*
corresponded
debated
described
developed*
directed
discussed
drafted
edited
elicited
enlisted
explained
expressed
formulated
furnished
interacted
interpreted
interviewed
involved
joined
judged
lectured
listened
marketed
mediated
moderated
negotiated
observed
outlined
participated
persuaded
presented
promoted
proposed
publicized
reconciled
recruited
referred
reinforced
reported
resolved*
responded
solicited
spoke
suggested
summarized
synthesized
translated
wrote
analyzed
collected
compared
conducted
critiqued
detected
determined
diagnosed*
evaluated
examined
experimented
explored
extracted
formulated
gathered
interpreted
invented*
investigated
located
measured
organized
researched
reviewed
searched
solved*
summarized
surveyed
tested
adapted*
applied
assembled
built
calculated
computed
conserved
constructed
converted
debugged
designed*
determined
developed*
engineered*
installed
maintained
operated
overhauled
printed
programmed*
regulated
remodeled
repaired
replaced
restored
solved
specialized
spearheaded*
standardized
studied
upgraded*
utilized
Teaching SkillsFinancial/ Data SkillsCreative SkillsCounseling Skills
adapted
advised
coached
communicated
conducted
coordinated
critiqued
developed*
enabled
encouraged
evaluated
explained
facilitated*
focused
guided
informed
instilled
instructed*
motivated*
persuaded
set goals
simulated
stimulated
taught
tested
trained*
transmitted
tutored
administered*
adjusted
allocated
analyzed
appraised
assessed
audited
balanced*
budgeted
calculated
computed
conserved
corrected
determined
developed*
estimated
forecasted 
managed*
marketed
measured
planned
prepared
programmed
projected
reconciled
reduced
researched
retrieved
saved
acted
adapted
began
combined
composed
conceptualized
condensed
created*
customized
designed*
developed*
directed*
displayed
drew
edited
entertained
established*
fashioned
formulated
founded*
illustrated
initiated*
instituted*
integrated
introduced*
invented*
modeled
originated
performed
photographed
planned
revised*
revitalized
shaped
solved
wrote
adapted
advocated
assessed
assisted
cared for
coached
counseled
demonstrated
diagnosed
educated
encouraged
ensured
expedited*
facilitated*
familiarized
furthered
guided
intervened
mediated
mentored
motivated
prevented
provided
referred
rehabilitated
represented
resolved
supported
Organization/Detail SkillsDevelopment SkillsTime Management SkillsAdministrative SkillsMore Verbs
approved
arranged
catalogued
categorized 
charted
coded
collected
compiled
corrected
corresponded
distributed
executed
generated
implemented*
incorporated
indexed
inspected
inventoried
logged
maintained*
monitored
obtained
operated
ordered
organized
prepared
processed
provided
purchased
recorded
registered
reserved
responded
retrieved
reviewed
routed
scheduled
screened
set up
submitted
supplied
standardized
systematized*
updated*
validated
analyzed
applied
catalogued
compiled
conceived
created
designed*
developed*
established
formulated
founded*
implemented*
initiated
instituted
supported
surveyed
tabulated
updated
administered
developed
directed
generated
improved*
initiated
increased*
promoted
reduced
administered
approved
arranged
coordinated
designed
established
evaluated
headed*
hired
interpreted
interviewed
managed
mediated
negotiated
organized
prepared
planned
supervised*
achieved*
completed*
expanded*
exceeded*
improved*
pioneered*
reduced (losses)*
resolved (issues)
restored
spearheaded*
succeeded*
surpassed*
transformed*
won*